Victims receive a message claiming they are eligible for calamity assistance.
The message includes a link that leads to a phishing page or malware prompt.
How to verify assistance claims
Verify only through official government or announcements and official app channels.
Avoid clicking links in unsolicited messages, even if the offer sounds helpful or urgent.
How to Protect Your GCash Account: Practical Security Steps (MPIN/OTP Safety)
A practical checklist to protect your GCash account: never share MPIN/OTP, avoid suspicious links, enable security features, and verify inside the official app.
Core rules
Never share your MPIN or OTP with anyone.
Deep expertise
Never transact based on SMS instructions—verify inside the official app.
Collaborative approach
Security habits that help
Philosophy of evidence
Enable biometrics and any in‑app security features you use.
The know-how
Update your phone OS and apps to reduce security risks.
Use unique credentials and change your MPIN if you suspect compromise.
- Stay calm under pressure
- Scammers often use urgency: “account locked”, “verify now”, “win prize”, “claim assistance”.
Pause, verify, and use official channels.
Report a GCash Scam: What to Prepare, Where to Report, and What to Do Next
If you were scammed on GCash, report quickly. Learn what evidence to collect, how to report inside official support channels, and next steps.
Report immediately
Collect details: screenshots, transaction reference numbers, dates, times, and the scammer’s account information.
Use the official in‑app Help Center options to file a report as soon as possible.
Secure your account
Change your MPIN right away if you shared it or entered it on a suspicious page.