FAQ
Consulting

Keep complete records and report to the appropriate authorities if needed.

OUR PHILOSOPHY

Having clear documentation improves investigation outcomes.

Frequently Asked Questions

What evidence should I keep?

Screenshots of messages, chats, links, transaction receipts, and the account details used by the scammer.

Report a GCash Scam: What to Prepare, Where to Report, and What to Do Next

Preparing For Your Future

If you were scammed on GCash, report quickly. Learn what evidence to collect, how to report inside official support channels, and next steps.

Report immediately

Our Process

Collect details: screenshots, transaction reference numbers, dates, times, and the scammer’s account information.

01

Learning About You

Use the official in‑app Help Center options to file a report as soon as possible.

02

Organized Meeting

Secure your account

03

Plan Meeting

Change your MPIN right away if you shared it or entered it on a suspicious page.

04

Implementation

Review your transaction history for unauthorized activity.

Testimonials

Report to authorities

Why us?

What evidence should I keep?

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