If you truly received funds you don’t recognize, avoid moving the money and contact official support for guidance.
Frequently Asked Questions
Fee Only Financial Planning
Should I refund someone who says they sent money by mistake?
Fiduciary Financial Planning
Only act after verifying inside the app and confirming through official support channels. Never rely on screenshots or SMS alone.
Professionals Only, No Salespeople
GCash “Wrong Send” Scam: Fake SMS Alerts and Refund Traps
Understand the GCash wrong‑send scam where attackers claim they sent money by mistake and pressure you to refund. Learn how to verify safely.
What the scam looks like
A scammer claims they accidentally sent money to your account and asks you to return it.
Learning About You
They may show screenshots or forward fake SMS alerts that look like payment notifications.
Organized Meeting
How scammers profit
Plan Meeting
Instead of a real credit to your wallet, the “proof” is fabricated. If you send money back, you are sending your own funds.
Implementation
Some scams combine this with phishing attempts to steal MPIN/OTP.
How to verify the truth
Ignore SMS notifications and check your actual balance and transaction history inside the GCash app.
If you truly received funds you don’t recognize, avoid moving the money and contact official support for guidance.
Frequently Asked Questions